In the rapidly developing world of technology, it is difficult to keep up. However, doing so is extremely important for small and medium-sized businesses who want to maximise their productivity and professionally compete with their rivals. This means having servers that run smoothly, up to date technology, cybersecurity measures to prevent a cyberattack and more. Doing this solo can be a challenging task for companies, especially if they are of small to medium size.
Creating an internal IT department can be costly and ineffective, as well as a distraction away from the main focus of the business. That is where IT support companies come in – to reduce IT expenditure and stress, as well as increasing your competitiveness and productivity. However, is it really true that outsourcing your IT needs is more cost-effective and beneficial than creating your own IT department? Well, here are some of the reasons why outsourced IT support is not only beneficial but essential for many companies:
1) It is cost-effective
If you were to start up your own IT department, it would require you to redirect a considerable amount of capital and resources. This can be a major cost for your business, especially considering that people hired in this department would be getting paid regardless of whether there was a constant need for them or not. However, it is possible to hire an external IT company only when the need arises. Therefore, you would only be paying for them when you need them.
2) It is more productive
By allocating resources to an internal IT department, you may be reducing the productivity of your business. Seeing as IT would not be what your business specialises in, then by allocating these resources to IT, it would not be optimum allocation. Thus, your IT department would not be as efficient and productive as an external IT company. On top of this, fewer resources and capital would be directed to your business’ product/service itself.
3) Access to a greater pool of knowledge
Due to economies of scale, external IT companies will have greater access to knowledge and expertise through contacts, large networks and years of experience. By hiring such a company, you will have access to that knowledge, too, which can be of great benefit when you need expert knowledge in a very specific field.
4) To protect your data
The majority of businesses that are targeted by cyberattacks are small or medium-sized – a fact that few people know. This is because these businesses are less prepared and often unaware of the risks. As a result, it is highly advisable to ensure you have adequate cybersecurity measures in place, which IT companies, can assist you with.
While the above reasons are some of the most important reasons why you should get outsourced IT support, the list is by no means exhaustive. If you are considering hiring an external IT company, be sure to check out IT support companies like Netzen.
