Faced with the age of digital technology, automation and instant communication, accountants must evolve their business model to take full advantage of it. Customers now expect routine, time-consuming administrative tasks in the past to be completed in minutes. Although technology makes life much easier for accountants, it completely changes the way they help their customers. For example, online tools allow customers to perform certain administrative tasks themselves. Accountants must therefore offer better services and become financial advisers.
Overview
Accountants need to understand how to use automation to position themselves as financial advisors, so they can stay ahead of digitized competitors. They need to revisit how they offer services by focusing on deeper integration with their clients’ systems to provide financial advice to their clients as well as strategic recommendations. Accounting firms that use automated systems to get a better view of their customers’ systems can provide them with relevant advice. They can ride the wave of technology without being overwhelmed by it.
Collect as much data as possible
Gather data about your customers and their industry all the time to get the most detailed information about future trends in their fields. This will allow you to quickly determine what your clients’ needs are and whether their results match the objectives set. In other words: develop your knowledge. Accounting alone is no longer sufficient, expand your business intelligence and consulting skills. For the cheap bookkeeping services singapore this is the best deal now.
Relevance
For example, you can use automated tools for practice management. Such tools allow you to access your data, accounts, documents, and communications and your clients’ feeds through a single platform. You are regularly informed of any anomalies, or any event that requires a change of strategy or the establishment of certain procedures. For example: If the system notices an unexpected interruption in a customer’s cash flow, you can more easily find the cause of the problem and suggest a solution even before the customer requests it. This is possible if you have a global view of his company’s data. This additional level of information allows you to provide valuable advice to your customers and push them to consider you as an advisor rather than a mere service provider.
Get all the information at a glance
Use an integrated system to manage all customer data flows. Integrate your information into it to speed up and facilitate administrative processes. The adoption of such a system has two main advantages: it is simple to use and it allows to have a thorough view of things. You can manage all aspects of your tasks from a single dashboard that shows you all the elements at once. No need to switch between windows, online and on your computer. You will have a better overview of your business and that of your customers.
Give the customer the information he needs
If you know that the end of a specific month is always difficult for a certain client’s finances, you’ll want to see where the problem comes from. Before, it meant dozens of phone calls and many emails, overhung by a mountain of documents. If you work in an integrated online system, your information will be ready for use so that you can report on different aspects: from sales and purchase orders to inventory re-pricing, margins and progress. projects, etc. You can track everything from your computer. You’ll save time, avoid a lot of paperwork, and most importantly, you’ll be able to provide personalized advice to your client when they need it most.
